Senior Customer Success Manager - Remote | WFH Job at Get It - Hospitality, Austin, TX

dmYvQWpJZnhEVzR6c3luNEtpUGltYmM1OEE9PQ==
  • Get It - Hospitality
  • Austin, TX

Job Description

Do you thrive in a fast-paced environment and enjoy building strong customer relationships?

We are seeking a dynamic and results-oriented Senior Customer Success Manager to join our growing team. In this key role, you will play a crucial part in ensuring our customers achieve maximum success with our cutting-edge automation technology.

What You'll Do:

Champion Customer Success: Serve as the primary point of contact for a portfolio of key accounts, guiding them through their journey with our solutions.
Drive Product Adoption: Lead successful on-boarding and launch activities, ensuring customers effectively utilize our technology.
Maximize Customer Value: Identify and capitalize on opportunities to expand our footprint within existing accounts through upselling and cross-selling.
Deliver Exceptional Results: Prepare and present compelling performance reports, showcasing the value our solutions deliver to customers.
Proactive Problem Solving: Anticipate and address potential challenges, ensuring customer satisfaction and minimizing churn.
Collaborate with the Team: Work closely with internal teams to ensure seamless customer experiences and drive continuous improvement.
Champion Innovation: Stay abreast of industry trends and explore new opportunities to enhance customer value.
What You'll Bring:

4+ years of experience in Customer Success, Account Management, or a related field.
Proven success in driving customer adoption and achieving business goals.
Experience in the automation, smart home, robotics, or a related high-technology industry.
Strong analytical and problem-solving skills with a data-driven approach.
Excellent communication, presentation, and interpersonal skills.
Ability to build strong relationships and establish trust with customers.
Proficiency with CRM systems and data analysis tools.
A passion for technology and a desire to exceed customer expectations.
Bonus Points:

Experience in the hospitality or commercial cleaning industry.
Familiarity with Vitally or similar Customer Success platforms.
Why You'll Love This Role:

Join a cutting-edge company that is revolutionizing the automation industry.
Work with innovative technology and solve complex challenges.
Make a significant impact on the success of our customers.
Enjoy a competitive salary and benefits package.
Opportunity for professional growth and advancement within a dynamic team.
Ready to Join Our Team?

If you're a highly motivated and results-oriented professional with a passion for customer success, we encourage you to apply.

Please apply online today!

Note: This description has been rewritten to be more concise and engaging while maintaining the core information from the original.

Disclaimer: This rewritten version is for informational purposes only and may not be suitable for all job postings.
Employment Type: Full-Time
Salary: $ 78,396.00 Per Year

Job Tags

Full time, Remote job,

Similar Jobs

InSync Healthcare Recruiters

Emergency Medicine Physician opportunity in Stephenville, TX Job at InSync Healthcare Recruiters

(Physician/MD qualifications required) Emergency Medicine - Emergency Medicine Physician opportunity in Stephenville, TX Excellent full-time opportunity for an emergency medicine (EM) physician to join our team in Stephenville, Texas. Join a team that promotes compassionate... 

RR Donnelley

SAP Business Analyst Job at RR Donnelley

 ...most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower...  ...Job Description RR Donnelley is looking for an SAP FICO business analyst to work with team members in managing enhancements and new... 

Martin Brower

Home Daily CDL A Truck Driver Job at Martin Brower

Responsibilities: Local (home daily) routes Paid weekly Preloaded trucks and palletized delivery Component pay Touch-freight Foodservice distribution...  ...: The primary duty of the CDL Class A Driver entails the safe and professional operation of a commercial... 

SURGE Staffing

Flexo Folder Printing Press Operator Job at SURGE Staffing

 ...Maintain shop and shop equipment per 5S Standards Other duties as assigned Position Requirements: Minimum of 2 years printing experience on a multicolor press on corrugated sheets Understanding of Anilox rolls from cell count to BCM Knowledge of color... 

Clear Horizon Legal Solutions LLC

Intake Specialist Job at Clear Horizon Legal Solutions LLC

As a Legal Intake Specialist at Clear Horizon Legal Solutions, you will be the first point of contact for potential clients. Your role...  ...process for our legal team. You will work closely with our immigration and debt relief teams, providing empathetic, accurate, and timely...